Refund & Returns Policy

You may return items purchased from Proto.supply within 7 days of delivery, provided the following conditions are met:

• The item is in its original, unused condition with all packaging intact
• All accessories, manuals, and bundled items are included
• The item has not been soldered, modified, or physically damaged by the customer
• A valid proof of purchase (order ID or invoice) is provided

1. Email support@proto.supply with your Order ID and reason for return
2. Our team will review your request and respond within 24 hours
3. Once approved, you'll receive return shipping instructions
4. Pack the item securely in its original packaging and ship it back

Once we receive and inspect the returned item, we'll process your refund:

* Refund timelines depend on your payment provider and may vary. Return shipping costs for non-defective items are borne by the customer.